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Support

We're here to help you get the most out of LedgerPad.

For questions, feedback, or issues, email us at:

[email protected]

We typically respond within 24 hours on business days.

Getting Started

How do I create an invoice?

Tap the + button on the Invoices tab, select a customer, add line items with descriptions and prices, set your VAT rate and payment terms, then save. You can share the PDF via email, WhatsApp, AirDrop, or any app.

How do I add my company logo?

Go to More → Business Settings → tap the logo area to upload from your photo library. Your logo will appear on all invoices.

How do I share a PDF invoice?

Open any invoice and tap the share icon in the toolbar. You can send via email, AirDrop, WhatsApp, Messages, or any other sharing app.

Pricing & Purchases

How much does LedgerPad cost?

LedgerPad is free to download.
Free: 5 invoices or receipts a month, 5 customers, 20 inventory items. PDFs carry a short “Created with LedgerPad” line.
LedgerPad Unlock (one payment — price on our homepage and the App Store): every feature, for good — unlimited invoices, customers and inventory, clean PDFs, analytics, cloud sync, backup, recurring invoices, barcode scanner, data export, online payment links, staff & permissions, Zettle card payments, loyalty and multi-location support.

Is LedgerPad a subscription?

No. LedgerPad Unlock is a one-time purchase through the App Store. Nothing renews and you won't be charged again.

How does the free trial work?

Every new user gets a 14-day free trial of every feature, starting the first time you open LedgerPad. No payment details are needed, and nothing is charged when it ends — features beyond the free plan simply lock again, and your data is kept. LedgerPad Unlock opens everything again at any time.

How do I restore my purchases?

Go to Settings within the app → tap "Restore Purchases". This is useful if you've reinstalled the app or switched devices.

Data & Backup

How do I back up my data?

Go to More → Backup & Restore → Create Backup. Your data is saved as a JSON file you can restore at any time.

How do I set up iCloud Sync?

Go to More → Cloud Sync and enable it (part of LedgerPad Unlock). Your data will sync across all devices signed into the same iCloud account.

How do I export my data?

Go to More → Export Data (part of LedgerPad Unlock). You can export in CSV or IIF (QuickBooks) format for your accountant.

VAT and Making Tax Digital

Can I file my VAT return from LedgerPad?

Not yet. Filing VAT returns and quarterly Income Tax updates to HMRC from LedgerPad is coming in a future update. LedgerPad keeps your sales, expenses and VAT as digital records, and Reports shows your VAT position and profit and loss, to use with HMRC's own service or your accountant's software.

Is LedgerPad recognised by HMRC?

Not yet. Filing to HMRC needs HMRC's approval of the app, which LedgerPad does not have yet. We will say so here, and in the app, when it does.

In-App Help

LedgerPad includes a comprehensive user guide. Open the app and go to More → Help & FAQ for detailed instructions on every feature.